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January 11, 2020

VA Claim Denied Not Service Connected: Top 3 Reasons Why

Last updated on December 21, 2022

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If you want to learn how to implement these strategies to get the VA benefits you deserve, click here to speak with a VA claim expert for free.

It can be extremely frustrating to prepare and file a VA disability claim, only to have your VA rating decision letter say something like: “VA claim denied not service connected.”

Well, I’ve got some good news fellow Veterans!

There is hope.

If you’ve had your VA claim denied, there are some commons reasons WHY, which we will deep-dive here in a moment.

In this expert-level post, I’m sharing HOW you can take control of your VA disability claim, fight back against the VA, and prove service connection under the law, even if you’ve already filed or been denied

Top 3 Reasons Why VA Claim Denied Not Service Connected

va claim denied not service connected
VA Claim Denied
  • Reason #1: No medical diagnosis of a disability
  • Reason #2: No clear “nexus” to prove service connection
  • Reason #3: No evidence of current disability symptoms

Okay, let’s explore each of these reasons in detail, and chart a path for you to get your VA disabilities service connected under the law.

VA claim denied for “No medical diagnosis of a disability”

No Medical Diagnosis of a Disability
No Medical Diagnosis of a Disability

In our experience, this is one of the most common reason why a VA claim gets denied.

The veteran failed to show a clear medical diagnosis of a disability in his/her service treatment records, aka, your military medical records.

Of course, there isn’t VA Rater!

Because you didn’t go to the doctor enough while you were on active duty.

Chances are you never went to sick call or a military clinic about your disability while you wore the uniform, and here you are years later, with major work and life issues, you file your claim only to have it denied…

The good news is that there’s a way out of this predicament!

By law, you do NOT need to have an actual diagnosis in your service treatment records.

You simply need to show you have a medical diagnosis of the disability now, and it needs to be documented in your VA medical records OR private treatment records from an outside provider.

If you were denied within the last 12 months, you could appeal the decision, and select the VA Supplemental Claim lane option, which allows you to submit NEW and RELEVANT evidence to the VA for consideration.

If you’re past the 12-month window to appeal, you can simply start a new claim inside eBenefits or, and upload the new medical evidence showing that you do, in fact, have a diagnosis of the disability.  

VA disability claim denied due to “No clear ‘nexus’ to prove service connection”

No clear nexus to prove service connection
No clear nexus to prove service connection

In our experience, this is another very common reason why you get a sorry veteran: VA claim denied not service connected.

The veteran failed to show a clear “nexus” or logical link to an in-service disease, incident, injury, or event needed to prove service connection under the law.

In order to be eligible for VA disability benefits under the law, a disability you suffer from today must have been caused OR made worse by your active duty military service.

If you’ve been out of the service for 5, 10, 20, or 30 plus years, it’s typically more difficult to prove a nexus, although not impossible.

Thus, if you’ve ever logged into your eBenefits or account and you see disabilities that say “not service connected” it means that the VA Rater doesn’t think your disabilities were caused or made worse by your active duty military service.

The logical link or connection back to your active duty service (aka, the “nexus”) needs to be clear, and you as the veteran needs to prove it on an “at least as likely as not” basis, which thankfully, is a relatively low burden of proof.

This also called the reasonable doubt rule, which means that the evidence provided by the veteran (or obtained on his/her behalf) must only persuade the decision maker that each factual matter is “at least as likely as not.”

When, after careful consideration of all procurable and assembled data, a reasonable doubt arises regarding service origin, the degree of disability, or any other point, such doubt will be resolved in favor of the claimant.

In Gilbert v. Derwinski, the United States Court of Appeals for Veterans Claims (CAVC) noted that an equipoise decision is “necessarily more qualitative than quantitative; it is one not capable of mathematical precision and certitude. Equal weight is not accorded to each piece of material contained in the record; every item of evidence does not have the same probative value.”

Probative value simply means, “The ability of a piece of evidence to make a relevant disputed point MORE or LESS true.”

Probative evidence must be

  • Relevant to the issue in question, and,
  • Have sufficient weight, either by itself or in combination with other evidence, to persuade the decision-maker about a fact.

Note:  For medical evidence to be probative, it generally must be RECENT ENOUGH to adequately evaluate the current state of the claimant’s disability.

CAVC further likened the reasonable doubt rule as akin to the principle in baseball that the “tie goes to the runner.”

Okay, well what the heck does it mean for me and my claim?

This means if you do NOT have evidence of an in-service disease, incident, injury, or event from the time you served on active duty, you need to get some or you’ll likely be denied service connection under the law.

There are two main things you can do here to help prove service connection:

  1. Get a Buddy Letter from a first-hand witness
  2. Obtain a competent and credible VA Nexus Letter from a private medical provider

VA claim denied not service connected due to “No evidence of current disability symptoms”

No evidence of current disability symptoms
No evidence of current disability symptoms

This is another very common reason why a veteran sees “VA claim denied not service connected” or they receive a low-ball rating.

CFR Title 38, Part 4, the VA Schedule of Ratings is the law governing all VA disability conditions.

By the way, did you know there are 830+ VA disabilities on the VA disability claims list?

Click HERE now to download my FREE eBook “The Secret Guide to 833 Ratable VA Disabilities…”

In order to be eligible for VA disability compensation under the law, you must have current symptoms of the disability into the present day.

Generally, the more severe your disability symptoms, the higher the VA rating and compensation you’ll receive.

At VA Claims Insider, we refer to this as “severity of symptoms.”

Ultimately, the VA compensates veteran’s for disabilities that cause impairment in their work, life, and/or social functioning.

The degree of disability, aka, your VA disability rating percentage, depends upon how severe your symptoms are of the current disability.

For example, if you have a medical diagnosis of PTSD, it’s related to a combat situation in Iraq, but you don’t have any current symptoms that cause occupational and social impairment, you’ll likely receive a 0% or 10% rating according to the PTSD Rating Scale.

However, on the other end of the spectrum, if you’ve got very severe PTSD symptoms that cause major impairment in your work, life, and social functioning, you could receive a 100% VA rating for PTSD, which is the highest rating under the law.

Again, your disability percentage depends upon the severity of your symptoms over time and your current level of impairment.

There are some things you can do to help show severity of symptoms:

  1. Get a VA Buddy Letter from a first-hand witness who interacts with you daily
  2. You write a VA Lay Statement in support of your current disability symptoms
  3. Obtain a Disability Benefits Questionnaire (DBQ) from a private medical provider
  4. Upload current medical evidence from the VA and/or a private provider showing symptoms


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About the Author

Brian Reese
Brian Reese

Brian Reese

Brian Reese is one of the top VA disability benefits experts in the world and bestselling author of You Deserve It: The Definitive Guide to Getting the Veteran Benefits You’ve Earned (Second Edition).

Brian’s frustration with the VA claim process led him to create VA Claims Insider, which provides disabled veterans with tips, strategies, and lessons learned to win their VA disability compensation claim, faster, even if they’ve already filed, been denied, gave up, or don’t know where to start. 

As the founder of VA Claims Insider and CEO of Military Disability Made Easy, he has helped serve more than 10 million military members and veterans since 2013 through free online educational resources.

He is a former active duty Air Force officer with extensive experience leading hundreds of individuals and multi-functional teams in challenging international environments, including a combat tour to Afghanistan in 2011 supporting Operation ENDURING FREEDOM.

Brian is a Distinguished Graduate of Management from the United States Air Force Academy, Colorado Springs, CO, and he holds an MBA from Oklahoma State University’s Spears School of Business, Stillwater, OK, where he was a National Honor Scholar (Top 1% of Graduate School class).

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