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An Education-Based Coaching/Consulting Company

We're here for disabled veterans exploring eligibility for increased VA disability benefits and who wish to learn more about that process.

We also connect veterans with independent medical professionals in our referral network for medical examinations, disability evaluations, and credible Independent Medical Opinions & Nexus Statements (Medical Nexus Letters) for a wide range of disability conditions.

We serve veterans *LIVE* 24/7/365 and in-community, in a “Done With You” Mastermind concept with fellow disabled veterans from around the world.

Our Team

Brian Reese

Brian Reese


terrell murrell

Terrell Murrell


Eric Webb 1

Eric Webb

Brand & Communications Coordinator

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Lisa Reed

Veteran Account Manager

Jaime Weddell

Jaime Weddell

Director of Accounting

Rosa Amaya 1

Rosa Amaya

Staff Accountant


Shanna Raper

IT Manager

Steven Gowan

Steven Gowan

Technical Support Lead

author profile vaci

Tou Kong

Software Developer

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Brandon Branch

Data Architect

lee wise profile

Lee Wise

UX Developer

William Devoney 1

Eric Rovelo

IT Support Specialist

Bea Endaya

Bea Endaya

IT Support Specialist

quinlee payla

Quinlee Payla

IT Specialist

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Brenda Alvira

Veteran Engagement Expert

Reyna Sierra Rovelo

Reyna Sierra Rovelo

Customer Service Executive Assistant

Kristal Manaig

Kristal Manaig

Customer Service Administrative Assistant

Directory Photo 25

Beatrice Highsmith

Executive Assistant to the CEO and General Counsel


Be the world’s most trusted educational resource for veterans navigating the VA disability claim process.


Make the VA Claim process easy through the power of community, personal coaching, and best in class education because WE CARE.

Our Why

We believe many veterans are stuck, frustrated, and underrated by the VA. Our purpose is to help veterans celebrate life change by securing the VA disability benefits they legally, morally, ethically, and medically deserve by law. We are INSIDERS!

Our How

  • We make VA disability benefits EASY by providing Veterans with a suite of expert-level educational resources across our websites and in our Membership programs. YOU are NEVER alone in this fight!
  • Our flagship Membership program, VA Claims Insider Elite, connects a Veteran Client with one of our expert-level Veteran Coaches (VCs) who leads/coaches you on your VA claim journey through our proprietary 8-step VA Claims Insider Elite process/resources, which is built upon our 3-part "SEM Method."
  • SEM Method: Strategy + Education + Medical Evidence = VA Disability Rating You Deserve in Less Time!

Our What

We help Veterans get the VA disability rating they deserve in less time.

Our Core Values

Our Core Values define what it means to be ELITE. These Core Values apply to ALL of us at VA Claims Insider.



Empathy is at the heart of who we are. It is the key to providing Elite-level customer service. We will listen, respect, relate, and seek understanding with each other and the veterans we serve.



Learning is both a mindset and a philosophy. We must always grow and adapt, learn and apply knowledge, be resourceful, do and be more, and constantly challenge the status quo. Nobody knows it all and there is no such thing as “good enough.”



Integrity means doing the right thing, all the time, even if nobody’s looking. We will make mistakes, but we will never sacrifice our integrity. Without integrity, the rest of our core values don’t matter.



If we want to go far, we must go together. We will build-up, support, and be accountable to each other in all things. We will collaborate as a team, and the best ideas will win. The team is more important than our individual wants and needs.



Enthusiasm is the driving force behind our culture. It is the energy and passion that fuels everything we do. It is a contagious positive attitude. It is what makes our craft fun and exciting.

Our Ethos

Ethos is a Greek word meaning “character,” which is used to describe the guiding beliefs or ideals that characterize a community, nation, or ideology.

  1. Integrity First
  2. Never Quit Attitude
  3. Selfless Service Now and Forevermore
  4. Injured Not Helpless or Hopeless
  5. Driven to Fight and Win
  6. Enthusiasm to Learn More
  7. Responsible for My Actions

Our Creedo

Credo comes from the Latin word meaning “I believe.” But the word can be applied to any set of principles.

I am a Veteran.
I am an INSIDER.
I answered my Nation’s call.
I served my Country with honor.

I am a Veteran.
I am an INSIDER.
My mission is to fight for, and win, the VA benefits that are rightfully mine by law.
I will proceed in this mission with integrity and vulnerability.
While I may be injured, I am neither helpless nor hopeless.

I am a Veteran.
I am an INSIDER.
I am a member of an ELITE-level movement of Veterans helping Veterans around the world.
I will support and defend our movement from all enemies.
I will never quit, nor will I let fellow Insiders quit.
I will never falter, and I will not fail!

Our Prayer


Let us go forth now with an unshakeable purpose.
Help us to remain intently focused on our calling that God the Father accepts as pure and true:
To support, defend, and care for those brave men and women who shall have borne the battle.
And in this noblest pursuit, lead us not into temptation, but deliver us from all evil.

You Served. You Deserve.

Learn how we help Veterans just like YOU get the VA Disability Rating and Compensation they deserve.

How We Serve You