About
An Education-Based Coaching/Consulting Company
We're here for disabled veterans exploring eligibility for increased VA disability benefits and who wish to learn more about that process.
We also connect veterans with independent medical professionals in our referral network for medical examinations, disability evaluations, and credible Independent Medical Opinions & Nexus Statements (Medical Nexus Letters) for a wide range of disability conditions.
We serve veterans *LIVE* 24/7/365 and in-community, in a “Done With You” Mastermind concept with fellow disabled veterans from around the world.
Our Team

Jeraldine Gaco
Quality Assurance Analyst

Darrell McDonald
Senior Veteran Coach

Donald Whitton
Senior Veteran Coach

John Trimble
Senior Veteran Coach

Stacey Allen
Senior Veteran Coach

Travis Ottum
Senior Veteran Coach

Caleb Maclagan
Senior Veteran Coach

Aaron Daugherty
Senior Veteran Coach

Elizabeth Hash
Senior Veteran Coach

Marbelia Gutierrez
Veteran Coach

Chris Faria-Berrios
Veteran Coach

Charles Rosario
Veteran Coach

Henry Sosa
Veteran Coach

Chris Finley
Business Development Representative

Molly Cruzen
Veteran Coach

Andrew Reeves
Veteran Coach

Lindsey Leimbach
Business Development Representative

Jimmie Jackson
Veteran Coach

Luke Predmore
Business Development Representative

Ian MacFarlane
Business Development Representative

Gil Shuga
Business Development Representative

Jeanette Burrell-Lane
Business Development Representative

Dennis White
Business Development Representative


Daniel Gasa
Business Development Representative


Travis Brobst
Training Manager


Jonathan Reid
Veteran Coach


Patrick Coyle
Business Development Representative


Carlo Fontilar
Executive Assistant


KB Oprecio
Executive Assistant


Erin Ward McCarty
Digital Media Specialist


Eric Webb
Brand & Communications Coordinator


Leah Rise
SEO/SEM Analyst


Lisa Reed
Veteran Account Manager


Jaime Weddell
Staff Accountant


Rosa Amaya
Staff Accountant


Sonny De Chavez
Administrative Assistant


Brandon VanHees
Financial Analyst


Kaye Anne Estrella
Executive Assistant


Tamara Rodriguez
POP Business Partner


Danielle Wade
Chief of Staff


Patrick Liago
Executive Assistant to the COS


Melissa Dalton
Sr. Operations Manager




Lynette Lacuen
Executive Assistant to Sr. Ops Mgr


Laura Hagarty
Operations Consultant


Kelcey Culpepper
Operations Manager


Shanna Raper
Technical Solutions Manager


Eric Rovelo
IT Support Specialist


Christie Lamoreaux
Web Systems Administrator


Lee Wise
UX Developer


Steven Gowan
Technical Support Lead


Bea Endaya
IT Support Specialist


Quinlee Payla
Administrative Assistant


Rachelle Ware
Veteran Engagement Manager


Rochelle Bonifacio
Executive Assistant


Ginalyn Alcantara
Executive Assistant


Maria Bautista
Executive Assistant


Jenelyn Aytona
Executive Assistant


Yehlen Pagaduan
Executive Assistant


Corazon (Che) Noveno II
Executive Assistant


Monica Madarang
Executive Assistant


Mark Joseph Arpia
Executive Assistant


Danielle Armie De Leon
Executive Assistant


Arlyn Acosta
Executive Assistant


Blithe Salcedo
Executive Assistant


Onalea Quiboloy
Executive Assistant


Brenda Alvira
Veteran Engagement Expert


Alexandria Jones
Veteran Engagement Expert


Reyna Sierra Rovelo
Customer Service Executive Assistant


Kristal Manaig
Customer Service Administrative Assistant


Keila Refuerzo
Administrative Assistant


Jon Bob Redoblado
Administrative Assistant


Mary Rose Datu Cortez
Administrative Assistant


Lourdes Padillo
Administrative Assistant


Jose Mari Ragaza
Administrative Assistant


Ritchel Lisondra
Administrative Assistant


Denian Collado
Administrative Assistant


Maria Rae Jinna Sebastian
Administrative Assistant


Jean Orimar Laurio
Administrative Assistant


Catherine Larraga-Oliveros
Administrative Assistant


Rhoderick Reyes
Administrative Assistant


Elosia Carilo
Administrative Assistant


Cheryl Cacho
Administrative Assistant


Lea Braganaza
Administrative Assistant


Rose Anne Quizon
Administrative Assistant


Sharrmayne Soliman
Administrative Assistant


Brian Reese
Founder & CEO


Laurel Reese
Chief Financial Officer


Terrell Murrell
President


Josh Leggett
VP of Project Management


Jake Pugh
Chief Legal Officer


Steven Dansky
Director of Compliance


Bethany Frongner
Director of Finance


Scott Merritt
VP of Technology


Trinidad Aguirre
VP of Marketing


Beatrice Highsmith
Executive Assistant to the CEO and General Counsel


Deamarae Hapin
Administrative Assistant (Hire Veterans)


Jeffrey Rogers
Veteran Coach


Andrew Porter
Veteran Coach


Jeremy Cole
Veteran Coach


Chuck Daniels
Veteran Coach


Mark Mitchell
Veteran Coach


Sean Jordan
Veteran Coach


Jesse Martin
Veteran Coach


Cassie Allen
Veteran Coach


Jennifer McDonald
Veteran Coach


Zachery Williams
Veteran Coach


Adam Hallett
Veteran Coach


Natalie Jones
Veteran Coach


Rachelle Seaberry
Veteran Coach


Justin Chen
Veteran Coach


Jon Luna
Veteran Coach


Sandra Halioua-Schmidt
Veteran Coach


Michael Smith
Veteran Coach


Eddie Chavarria
Veteran Coach


Aurora Cortez
Administrative Assistant


Ma Crisel Bristol
Administrative Assistant


Christian Larraga
Administrative Assistant


Joanne Arnaiza
Administrative Assistant


Josephine Selga
Administrative Assistant


Kaye Orduna
Administrative Assistant


Julie Brion
Administrative Assistant


Jordan O’Campo
Executive Assistant




Glenda Cacho
Administrative Assistant


Hannah Joy Basilio
Administrative Assistant


Anne Marie Gueco
Administrative Assistant


Monica Mae De Dios
Administrative Assistant


Bernard Angel
Administrative Assistant


Theresa Gomez
Administrative Assistant


Amybelle Badol
Administrative Assistant
Vision
Be the world’s most trusted educational resource for veterans navigating the VA disability claim process.
Mission
Make the VA Claim process easy through the power of community, personal coaching, and best in class education because WE CARE.
Our Why
We believe many veterans are stuck, frustrated, and underrated by the VA. Our purpose is to help veterans celebrate life change by securing the VA disability benefits they legally, morally, ethically, and medically deserve by law. We are INSIDERS!
Our How
- We make VA disability benefits EASY by providing Veterans with a suite of expert-level educational resources across our websites and in our Membership programs. YOU are NEVER alone in this fight!
- Our flagship Membership program, VA Claims Insider Elite, connects a Veteran Client with one of our expert-level Veteran Coaches (VCs) who leads/coaches you on your VA claim journey through our proprietary 8-step VA Claims Insider Elite process/resources, which is built upon our 3-part "SEM Method."
- SEM Method: Strategy + Education + Medical Evidence = VA Disability Rating You Deserve in Less Time!
Our What
We help Veterans get the VA disability rating they deserve in less time.
Our Core Values
Our Core Values define what it means to be ELITE. These Core Values apply to ALL of us at VA Claims Insider.
Empathy
Empathy is at the heart of who we are. It is the key to providing Elite-level customer service. We will listen, respect, relate, and seek understanding with each other and the veterans we serve.
Learning
Learning is both a mindset and a philosophy. We must always grow and adapt, learn and apply knowledge, be resourceful, do and be more, and constantly challenge the status quo. Nobody knows it all and there is no such thing as “good enough.”
Integrity
Integrity means doing the right thing, all the time, even if nobody’s looking. We will make mistakes, but we will never sacrifice our integrity. Without integrity, the rest of our core values don’t matter.
Teamwork
If we want to go far, we must go together. We will build-up, support, and be accountable to each other in all things. We will collaborate as a team, and the best ideas will win. The team is more important than our individual wants and needs.
Enthusiasm
Enthusiasm is the driving force behind our culture. It is the energy and passion that fuels everything we do. It is a contagious positive attitude. It is what makes our craft fun and exciting.
Our Ethos
Ethos is a Greek word meaning “character,” which is used to describe the guiding beliefs or ideals that characterize a community, nation, or ideology.
- Integrity First
- Never Quit Attitude
- Selfless Service Now and Forevermore
- Injured Not Helpless or Hopeless
- Driven to Fight and Win
- Enthusiasm to Learn More
- Responsible for My Actions
Our Creedo
Credo comes from the Latin word meaning “I believe.” But the word can be applied to any set of principles.
I am a Veteran.
I am an INSIDER.
I answered my Nation’s call.
I served my Country with honor.
I am a Veteran.
I am an INSIDER.
My mission is to fight for, and win, the VA benefits that are rightfully mine by law.
I will proceed in this mission with integrity and vulnerability.
While I may be injured, I am neither helpless nor hopeless.
I am a Veteran.
I am an INSIDER.
I am a member of an ELITE-level movement of Veterans helping Veterans around the world.
I will support and defend our movement from all enemies.
I will never quit, nor will I let fellow Insiders quit.
I will never falter, and I will not fail!
Our Prayer
INSIDERS!
Let us go forth now with an unshakeable purpose.
Help us to remain intently focused on our calling that God the Father accepts as pure and true:
To support, defend, and care for those brave men and women who shall have borne the battle.
And in this noblest pursuit, lead us not into temptation, but deliver us from all evil.
Amen!
You Served. You Deserve.
Learn how we help Veterans just like YOU get the VA Disability Rating and Compensation they deserve.