About
An Education-Based Coaching/Consulting Company
We're here for disabled veterans exploring eligibility for increased VA disability benefits and who wish to learn more about that process.
We also connect veterans with independent medical professionals in our referral network for medical examinations, disability evaluations, and credible Independent Medical Opinions & Nexus Statements (Medical Nexus Letters) for a wide range of disability conditions.
We serve veterans *LIVE* 24/7/365 and in-community, in a “Done With You” Mastermind concept with fellow disabled veterans from around the world.
Our Team
Thirdy Rivera
Quality Assurance Reviewer
Jeraldine Gaco
Quality Assurance Analyst
Darrell McDonald
Senior Veteran Coach
Donald Whitton
Senior Veteran Coach
John Trimble
Senior Veteran Coach
Stacey Allen
Senior Veteran Coach
Travis Ottum
Senior Veteran Coach
Caleb Maclagan
Senior Veteran Coach
Aaron Daugherty
Senior Veteran Coach
Elizabeth Hash
Senior Veteran Coach
Marbelia Reid
Veteran Coach
Chris Faria-Berrios
Veteran Coach
Charles Rosario
Veteran Coach
Henry Sosa
Veteran Coach
Chris Finley
Business Development Representative
Molly Cruzen
Veteran Coach
Ian MacFarlane
Veteran Coach
Albert Romero
Veteran Coach
Gil Shuga
Veteran Coach
Naomi Encarnacion
Veteran Coach
TJ Cama
Veteran Coach
Brian “Mitch” Lockwood
Veteran Coach
Patrick Coyle
Business Development Manager
Lindsey Leimbach
Business Development Representative
Jimmie Jackson
Veteran Coach
Jeanette Burrell-Lane
Business Development Representative
Dennis White
Business Development Representative
Daniel Gasa
Business Development Representative
Jonathan Reid
Veteran Coach
Michelle Foster
Business Development Representative
Carlo Fontilar
Executive Assistant
KB Oprecio
Executive Assistant
Eric Webb
Brand & Communications Coordinator
Kelsey Kawohl
Marketing Specialist
Lisa Reed
Veteran Account Manager
Jaime Weddell
Director of Accounting
Rosa Amaya
Staff Accountant
Sonny De Chavez
Administrative Assistant
Brandon VanHees
Financial Analyst
Kaye Anne Estrella
Executive Assistant
Patrick Liago
Executive Assistant to the COS
Melissa Dalton
Sr. Operations Manager
Lynette Lacuen
Executive Assistant to Sr. Ops Mgr
Laura Hagarty
Operations Consultant
Shanna Raper
Technical Solutions Manager
Eric Rovelo
IT Support Specialist
Lee Wise
UX Developer
Steven Gowan
Technical Support Lead
Bea Endaya
IT Support Specialist
Quinlee Payla
Administrative Assistant
Rachelle Ware
Veteran Engagement Manager
Rochelle Bonifacio
Executive Assistant
Ginalyn Alcantara
Executive Assistant
Maria Bautista
Executive Assistant
Jenelyn Aytona
Executive Assistant
Yehlen Pagaduan
Executive Assistant
Corazon (Che) Noveno II
Executive Assistant
Monica Madarang
Executive Assistant
Mark Joseph Arpia
Executive Assistant
Danielle Armie De Leon
Executive Assistant
Arlyn Acosta
Executive Assistant
Blithe Salcedo
Executive Assistant
Onalea Quiboloy
Executive Assistant
Brenda Alvira
Veteran Engagement Expert
Alexandria Jones
Veteran Engagement Expert
Reyna Sierra Rovelo
Customer Service Executive Assistant
Kristal Manaig
Customer Service Administrative Assistant
Keila Refuerzo
Administrative Assistant
Jon Bob Redoblado
Administrative Assistant
Mary Rose Datu Cortez
Administrative Assistant
Lourdes Padillo
Administrative Assistant
Jose Mari Ragaza
Administrative Assistant
Ritchel Lisondra
Administrative Assistant
Denian Collado
Administrative Assistant
Maria Rae Jinna Sebastian
Administrative Assistant
Jean Orimar Laurio
Administrative Assistant
Catherine Larraga-Oliveros
Administrative Assistant
Rhoderick Reyes
Administrative Assistant
Elosia Carilo
Administrative Assistant
Cheryl Cacho
Administrative Assistant
Lea Braganaza
Administrative Assistant
Rose Anne Quizon
Administrative Assistant
Sharrmayne Soliman
Administrative Assistant
Brian Reese
Founder & CEO
Terrell Murrell
President
Josh Leggett
Chief Corporate Development Officer
Scott Merritt
VP of Technology
Steven Dansky
Director of Compliance
Roxie Held
Director of People Operations
Beatrice Highsmith
Executive Assistant to the CEO and General Counsel
Shannon Figueroa
Executive Assistant to the CFO
Deamarae Hapin
Administrative Assistant (Hire Veterans)
Jeffrey Rogers
Veteran Coach
Andrew Porter
Veteran Coach
Chuck Daniels
Veteran Coach
Mark Mitchell
Veteran Coach
Sean Jordan
Veteran Coach
Jesse Martin
Veteran Coach
Cassie Allen
Veteran Coach
Jennifer McDonald
Veteran Coach
Zachery Williams
Veteran Coach
Natalie Jones
Veteran Coach
Rachelle Seaberry
Veteran Coach
Justin Chen
Veteran Coach
Jon Luna
Veteran Coach
Sandra Halioua-Schmidt
Veteran Coach
Michael Smith
Veteran Coach
Eddie Chavarria
Veteran Coach
Mary Lanzara
Veteran Coach
Aurora Cortez
Administrative Assistant
Ma Crisel Bristol
Administrative Assistant
Christian Larraga
Administrative Assistant
Joanne Arnaiza
Administrative Assistant
Josephine Selga
Administrative Assistant
Julie Brion
Administrative Assistant
Jordan O’Campo
Executive Assistant
Glenda Cacho
Administrative Assistant
Hannah Joy Basilio
Administrative Assistant
Anne Marie Gueco
Administrative Assistant
Monica Mae De Dios
Administrative Assistant
Bernard Angel
Administrative Assistant
Theresa Gomez
Administrative Assistant
Amybelle Badol
Administrative Assistant
Vision
Be the world’s most trusted educational resource for veterans navigating the VA disability claim process.
Mission
Make the VA Claim process easy through the power of community, personal coaching, and best in class education because WE CARE.
Our Why
We believe many veterans are stuck, frustrated, and underrated by the VA. Our purpose is to help veterans celebrate life change by securing the VA disability benefits they legally, morally, ethically, and medically deserve by law. We are INSIDERS!
Our How
- We make VA disability benefits EASY by providing Veterans with a suite of expert-level educational resources across our websites and in our Membership programs. YOU are NEVER alone in this fight!
- Our flagship Membership program, VA Claims Insider Elite, connects a Veteran Client with one of our expert-level Veteran Coaches (VCs) who leads/coaches you on your VA claim journey through our proprietary 8-step VA Claims Insider Elite process/resources, which is built upon our 3-part "SEM Method."
- SEM Method: Strategy + Education + Medical Evidence = VA Disability Rating You Deserve in Less Time!
Our What
We help Veterans get the VA disability rating they deserve in less time.
Our Core Values
Our Core Values define what it means to be ELITE. These Core Values apply to ALL of us at VA Claims Insider.
Empathy
Empathy is at the heart of who we are. It is the key to providing Elite-level customer service. We will listen, respect, relate, and seek understanding with each other and the veterans we serve.
Learning
Learning is both a mindset and a philosophy. We must always grow and adapt, learn and apply knowledge, be resourceful, do and be more, and constantly challenge the status quo. Nobody knows it all and there is no such thing as “good enough.”
Integrity
Integrity means doing the right thing, all the time, even if nobody’s looking. We will make mistakes, but we will never sacrifice our integrity. Without integrity, the rest of our core values don’t matter.
Teamwork
If we want to go far, we must go together. We will build-up, support, and be accountable to each other in all things. We will collaborate as a team, and the best ideas will win. The team is more important than our individual wants and needs.
Enthusiasm
Enthusiasm is the driving force behind our culture. It is the energy and passion that fuels everything we do. It is a contagious positive attitude. It is what makes our craft fun and exciting.
Our Ethos
Ethos is a Greek word meaning “character,” which is used to describe the guiding beliefs or ideals that characterize a community, nation, or ideology.
- Integrity First
- Never Quit Attitude
- Selfless Service Now and Forevermore
- Injured Not Helpless or Hopeless
- Driven to Fight and Win
- Enthusiasm to Learn More
- Responsible for My Actions
Our Creedo
Credo comes from the Latin word meaning “I believe.” But the word can be applied to any set of principles.
I am a Veteran.
I am an INSIDER.
I answered my Nation’s call.
I served my Country with honor.
I am a Veteran.
I am an INSIDER.
My mission is to fight for, and win, the VA benefits that are rightfully mine by law.
I will proceed in this mission with integrity and vulnerability.
While I may be injured, I am neither helpless nor hopeless.
I am a Veteran.
I am an INSIDER.
I am a member of an ELITE-level movement of Veterans helping Veterans around the world.
I will support and defend our movement from all enemies.
I will never quit, nor will I let fellow Insiders quit.
I will never falter, and I will not fail!
Our Prayer
INSIDERS!
Let us go forth now with an unshakeable purpose.
Help us to remain intently focused on our calling that God the Father accepts as pure and true:
To support, defend, and care for those brave men and women who shall have borne the battle.
And in this noblest pursuit, lead us not into temptation, but deliver us from all evil.
Amen!
You Served. You Deserve.
Learn how we help Veterans just like YOU get the VA Disability Rating and Compensation they deserve.