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You’ve submitted your VA claim, and now what? The waiting game can test your patience, but there are ways to check the status of your claim.
You have multiple options for tracking your claim status and getting the answers you need, from checking online to calling the VA or visiting a local office.
Which method works best for you? Let’s find out!
Table of Contents
Summary of Key Points
- You can check the status of your VA claim online, on the VA mobile app, in person, or over the phone.
- The VA updates your claim’s status as it progresses through each stage of the review process.
- You will receive a letter in the mail within 10 business days after the VA has decided on your claim.
What is the VA Claim Process?
The VA disability claim process consists of eight steps, each designed to ensure a thorough and fair evaluation of your evidence, taking your claim from submission to completion.
The following are the 8 steps of the VA claim process:
- Claim Received
- Initial Review
- Evidence Gathering
- Evidence Review
- Rating
- Preparing Decision Letter
- Final Review
- Claim Decision
See More: The 8-Step VA Claim Process with Timelines
4 Ways to Check VA Claim Status
Use the VA Claim Tracker
The easiest way to check your VA claim status is through the VA claim tracker on the VA.gov website.
Follow these steps:
- Visit VA.gov
- Sign in using your DS Logon, My HealtheVet, or ID.me
- Navigate to the “Check your claim or appeal status” section
Once signed in, you’ll see a list of your claims, decision reviews, and appeals. Select any item to view its full details.
No account? No worries! You can create a free Login.gov or ID.me account now.
See More: How Long Do VA Claims Take
Use the VA Claim Tracker App & Extension
The VA claim tracker app allows you to check your claim’s progress from your mobile device.
You can also schedule VA appointments, message your VA health care providers, and access additional benefits information.
Additionally, some web browsers offer a VA claim tracker extension, which provides quick access to claim status updates without logging in every time.
The status tool won’t show the exact decision date, but if your status is “complete,” the VA has already mailed your letter.
For some types of claims, decision reviews, and appeals, you can also download your decision letter in the tool as soon as it’s ready.
Download VA Claim Tracker Extension
VA Mobile Apps
Check My VA Claim via Phone
You can also call the VA for information about your claim status. This option is helpful if you need detailed clarification on your claim.
Call 1-800-827-1000 and follow the recorded instructions to speak with a VA representative. Their hours of operation are Monday through Friday from 8 A.M. to 9 P.M. Eastern Time.
It’s highly recommended that you call early in the morning, as you could be waiting 30 minutes or more when calling during peak times.
Note: If you haven’t received your decision letter within 10 business days of the “decision notification sent” stage, you can call the VA for assistance, though it may take longer due to mail delays, holidays, or rural delivery times.
Visit a VA Regional Office
Another method to check the status of your VA claim is to visit a VA regional office in person.
It’s best to search for the closest VA regional office to find the hours of operation because they will differ for every office.
You’ll need to bring a valid photo ID, social security number, or your VA claim number.
(FAQs) Frequently Asked Questions
How can I check my VA claim?
You can check on VA claim status online, via telephone, on the VA mobile app, or in person.
You can also download a VA claim tracker extension on your computer to easily access benefits information.
How often does the VA update claim status?
Generally, the VA updates claim statuses regularly, especially when your claim moves to a new phase, like:
- Final Review
How do I know if my VA claim was approved?
You can check the VA claim tracker on VA.gov to determine if your claim was approved. Once the VA preparation for notification phase is complete, you should receive a decision letter via mail or electronic notification.
Can I check my claim status without internet access?
Yes, you can check your claim status by calling the VA benefits hotline at 1-800-827-1000, Monday through Friday, 8:00 a.m. to 9:00 p.m. ET. You can also visit a local VA regional office.
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Author
Kelly Olone
Kelly Olone is a military spouse who earned her degree in Psychology from Florida International University. After working in the non-profit sector for several years, she turned to her passion for writing. She aims to contribute to a better understanding of the valuable benefits that veterans deserve. As a mom, Kelly navigates the delicate balance between deadlines and bedtime stories with finesse.
