Press Kit

VA Claims Insider, LLC (VACI) is an education-based coaching and consulting company that helps disabled veterans better understand the VA disability process and explore potential eligibility for increased benefits.

Founded in 2016 by Brian Reese, an Air Force service-disabled veteran and former U.S. Air Force Academy NCAA Division I hockey player, VACI is headquartered in Austin, Texas.

VACI serves more than 500,000 unique veterans each month across its websites and membership programs. Its mission is: “Veterans helping veterans access education-based resources to get the VA disability rating and compensation they deserve.”

VACI supports this mission through digital education, coaching, and membership programs. VACI also connects veterans with preferred providers for medical examinations, disability evaluations, and credible medical nexus letters covering a wide range of conditions.

VACI is not an accredited agent, Veterans Service Organization (VSO), attorney, or entity recognized by the U.S. Department of Veterans Affairs (VA), and it is not affiliated with the VA. VACI does not prepare, present, or prosecute VA disability claims on behalf of veterans. Veterans prepare and file their own claims or may work with an accredited representative, many of whom provide services at no cost.

Brian Reese is a VA disability expert, best-selling author, and founder of VA Claims Insider, “The Most Trusted Name in Education-Based Resources for Veterans.”

His own frustration navigating the VA disability process inspired him to create VA Claims Insider, where he shares education, strategies, and lessons learned to help disabled veterans better understand and navigate the VA disability system.

Brian is a former active-duty U.S. Air Force officer with extensive leadership experience across complex international environments. In 2011, he served a combat tour in southern Afghanistan in support of Operation Enduring Freedom.

He is a Distinguished Graduate of Management from the United States Air Force Academy in Colorado Springs, Colorado, and holds an MBA from Oklahoma State University's Spears School of Business, where he was a National Honor Scholar, graduating in the top 1% of his class.

Our Core Values define what it means to be ELITE. These values apply to ALL of us at VA Claims Insider.

• Empathy: Empathy is at the heart of who we are. It's the key to providing Elite-level customer service. We will listen, respect, relate, and seek understanding with each other and the veterans we serve.
• Learning: Learning is both a mindset and a philosophy. We must always grow and adapt, learn and apply knowledge, be resourceful, do and be more, and constantly challenge the status quo. Nobody knows it all and there is no such thing as "good enough."
• Integrity: Integrity means doing the right thing, all the time, even if nobody's looking. We will make mistakes, but we will never sacrifice our integrity. Without integrity, the rest of our core values don't matter.
• Teamwork: If we want to go far, we must go together. We will build up, support, and be accountable to each other in all things. We will collaborate as a team, and the best ideas will win. The team is more important than our individual wants and needs.
• Enthusiasm: Enthusiasm is the driving force behind our culture. It's the energy and passion that fuels everything we do. It's a contagious positive attitude. It's what makes our craft fun and exciting.

Our Why

We believe many veterans are underrated by the VA. Our purpose is to help underrated veterans get the VA disability benefits they legally, morally, ethically, and medically deserve. We are "INSIDERS!"

Our Vision

Be the world's most trusted educational resource for veterans navigating the VA disability claim process.

Our Mission

Make the VA Claim process easy through the power of community, personal coaching, and best in-class education because WE CARE.