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May 16, 2025

Quick Guide to eBenefits

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Your VA benefits are only as powerful as your ability to access and manage them. That’s where eBenefits comes in.  

eBenefits is a secure online platform created by the VA and Department of Defense that puts the power of your benefits right at your fingertips.  

Whether you’re applying for VA disability compensation, checking the status of your claim, or downloading key documents like your DD214, eBenefits helps you move faster and with fewer roadblocks. 

Ready to learn more? Let’s go!

Summary of Key Points

  • eBenefits is a secure online platform where you can manage your claims, upload documents, track payments, access your DD214, and more. 
  • To log in to eBenefits, you’ll need a DS Logon (will be removed after September 30, 2025), a Login.gov, or an ID.me account. 
  • eBenefits offers basic and premium accounts, but only a premium account gives you full access to all features and tools. 
eBenefits guide

eBenefits Explained

Built by the VA and Department of Defense (DoD), eBenefits offers secure, round-the-clock access for veterans, service members, Wounded Warriors, family members, and authorized caregivers. 

With eBenefits, you can access your personal info, submit claims, track status updates, and take care of important tasks without calling or waiting in line.  

You’ll also find helpful links to other trusted resources that support your military and VA journey. If you want to take control of your benefits, eBenefits is where you start. 

It’s your one-stop shop for managing VA benefits and DoD services online. 

Note: Many applications within VA eBenefits won’t allow access with a basic account. 

What Can You Do with eBenefits?

If you are a veteran:  

  • Apply for VA benefits online  
  • Check on your VA compensation or pension claims status 
  • Upload documents to support your compensation or pension claim  
  • Check post-9/11 GI Bill enrollment status  
  • Use the VetSuccess employment search  
  • View DoD TRICARE health insurance  
  • Sign up for Veterans’ Group Life Insurance (VGLI) (Time limits apply) 
  • Search for and select an accredited representative or organization  
  • Access MyHealtheVet with a single logon  
  • Utilize the military skills translator and résumé builder  
  • Utilize a fast-track claims processing system for Vietnam Veterans  
  • Order medical equipment such as hearing aid batteries and prosthetic socks  
  • Check on your appeal status  
  • Generate a VA home loan certificate of eligibility  
  • Obtain official military personnel documents such as DD Form 214  
  • Register for and update direct deposit information for certain benefits  

If you are a service member:  

  • Use the eLearning Center for the online transition assistance program and more   
  • Transfer post-9/11 education benefits  
  • View DoD TRICARE health insurance  
  • View DoD TRICARE Reserve Select  
  • Sign up for Service member out-of-pocket medical expenses (CCD)  
  • View Service members’ Group Life Insurance (SGLI) elections  
  • Apply for VA benefits online  
  • Conduct a health benefits eligibility check  
  • Update Service member civilian employment information  
  • View Service member personnel information  
  • Generate a VA home loan certificate of eligibility  

If you are a family member of a veteran or service member:  

  • Check on your compensation and pension claims status  
  • Use the eLearning Center to get important health information  
  • Check your VA payment history 

Getting Started with eBenefits

You can sign up for eBenefits online through the DS Logon Account Registration Wizard. To sign up for eBenefits, you must be listed in the Defense Enrollment Eligibility Reporting System (DEERS).  

There are two account levels: basic and premium, and you’ll want premium. 

A premium account gives you full access to everything eBenefits offers. To get it, you’ll need to verify your identity. 

Most people can do that online by answering a few security questions. Service members can use their Common Access Card (CAC), and retirees can use their Defense Finance and Accounting Service (DFAS) login. 

If you can’t verify online, you’ll get a Basic account with limited access for now. But don’t worry, you can upgrade later by calling 800-827-1000 (option 7), using My HealtheVet, visiting a VA Regional Office or a Tricare Service Center. 

Pro Tip: If you’re not listed in DEERS, you can contact a local VA regional office for assistance. 

How to Upload Documents to VA eBenefits

Need to upload evidence for a claim and wondering how do I upload documents to VA benefits

Here’s how: 

  1. Go to www.ebenefits.va.gov and log in 
  1. Navigate to Manage > Documents and Records 
  1. Find the claim you want to add evidence to 
  1. Upload the files straight from your device 
  1. Confirm and submit 

Remember to label your uploads clearly (For example: “PTSD Diagnosis Letter” or “Back Injury MRI Results”) to make them easy for VA staff to review. Also, uploading as soon as possible is best to avoid delays. 

How to Get a DD214 on eBenefits

Need your DD214? Here’s how to get it through eBenefits: 

  1. Log in to your account at www.ebenefits.va.gov 
  1. Click “Documents and Records” 
  1. Select “Military Personnel File” 
  1. Request your Official Military Personnel File (OMPF) Information 

If your DD214 isn’t listed, eBenefits will guide you on how to request it through the National Archives

Pro Tip: After getting your DD214, make a few extra copies so you’ll always have one ready when needed. 

Related: How to Make a DD214 Request 

eBenefits vs. My HealtheVet

eBenefits vs. My HealtheVet: What’s the Difference? Both platforms are built to support your VA journey, but they serve different purposes.

Feature eBenefits My HealtheVet 
Primary Focus Managing VA benefits and claims Managing healthcare and medical records 
Key Use Refill prescriptions, message doctors, and view labs No, for health management only 
Claim Support Yes – upload evidence and check claim status No – for health management only 
Healthcare Tools No Yes – meds, appointments, secure messaging 
DD214 Access Yes – view and download No 
Login Options DS Logon, Login.gov, ID.me  Login.gov, ID.me, DS Logon 

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Author

Kelly Olone

Kelly Olone

Kelly Olone is a military spouse who earned her degree in Psychology from Florida International University. After working in the non-profit sector for several years, she turned to her passion for writing. She aims to contribute to a better understanding of the valuable benefits that veterans deserve. As a mom, Kelly navigates the delicate balance between deadlines and bedtime stories with finesse. 

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