8 Step VA Claim Process Explained

The purpose of this article is to explain the 8-step VA claim process in detail and provide veterans with some tips on what happens after you’ve filed a VA disability compensation claim for VA benefits.

At VA Claims Insider, a lot of Veterans want to know, “Brian, what happens after I’ve filed my VA claim?” as well as “How long does it take to get a VA rating decision?”

In general, the Veteran Service Representative (VSR) and Rating Veteran Service Representative (RVSR) will follow an 8-step VA claim process with your VA disability claim.

WATCH: The VA Disability Claim Process Explained

WATCH: VA Claim Process Explained!

VA Claim Process: How Long Does a VA Claim Take?

How Long Does a VA Claim Take?
How Long Does a VA Claim Take?

VA Claim Status Process Timelines

If you’re wondering “how long does a VA claim take,” this VA claim status process list with timelines is a great place to start.

As of January 2020, the average Fully Developed Claim took 95.7 days to complete and issue the veteran a VA rating decision while the average Standard Claim took 102.1 days.

  • STEP #1: Claim Received: Normally takes between 7 and 14 days
  • STEP #2: Under Review: This step typically takes 7 to 21 days
  • STEP #3: Gathering of Evidence: This step is the longest phase in the VA claim process and usually takes 30-60 days
  • STEP #4: Review of Evidence: Takes 7 to 14 days on average
  • STEP #5: Preparation for Decision: This step typically takes 7-14 days to complete
  • STEP #6: Pending Decision Approval: 7 to 14 days
  • STEP #7: Preparation for Notification: 7 to 14 days
  • STEP #8: Decision Notification Sent: The final step in the VA claim process takes 7-10 days

If you submit a Fully Developed Claim (FDC), which we highly recommend at VA Claims Insider, you’ll likely get a VA rating decision in around 90-120 days from start to finish.

And the best news?

The VA is getting faster–a lot faster.

Average VA Disability Claim Processing Time in 2019

  • As of March 2020, it took the VA an average of 79.9 days to complete a VA disability claim from start to finish. 
  • In October 2019, it took the VA an average of 94.3 days to complete disability related compensation claims.
  • In October 2018, one year earlier, the average VA claim took 141.2 days from start to finish.
  • This means VA claim adjudicators shaved an average of 46.9 days OFF the total VA claim processing time in one year!

Do NOT submit a Standard Claim unless you have to…

If you need help with your VA disability claim, VA disability increase claim, secondary VA claims, service connection, you’ve been denied VA benefits, or you think you deserve a higher VA disability rating, please complete the free 3-step intake below.

==> VA Claims Insider Elite: www.vaclaimsinsiderelite.com 

STEP #1: VA Claim Submitted and Received Phase (Claim Received)

Claim Received

In Step 1, the VA will let you know they’ve received your disability claim.

If you file your disability claim online, you’ll get an on-screen message from the VA after you submit the online application.

If you mail your application, the VA will send you a letter to let you know they’ve received your claim.

You should get this letter in 1-2 weeks. It should show-up in eBenefits within 7-14 days.

Any questions, please call the VA hotline phone number at 1-800-827-1000 and speak to a VA representative.

This step normally takes around 7-14 days.

STEP #2: VA Initial Review Phase (Under Review)

In Step 2 of the VA claim process, a Veteran Service Representative (VSR) will review your claim.

Under Review

It’ll move to Step 3 if the VA doesn’t need any more evidence to support it.

This is unlikely unless you submit a Fully Developed Claim, which is highly recommended.

Do NOT submit a standard claim…unless you have to.

This step normally takes around 7-21 business days.

STEP #3: VA Gathering of Evidence Phase (Gathering of Evidence)

Gather of Evidence

In Step 3, the VSR will do three things:

  • Ask for evidence from you, health care providers, governmental agencies, or others
  • Review the evidence
  • Move the claim to an RVSR for decision

****If the VA needs more evidence during this phase, your claim may return to this step more than once. This is very common to see your VA claim move back and forth between phases. No need to worry!

This step normally takes around 30-60 business days.

STEP #4: VA Review of Evidence Phase (Review of Evidence)

Review of Evidence

In Step 4, all required evidence has been received and is now being reviewed by the VSR assigned to your claim.

If upon further review it is determined that additional evidence is required the claim will be sent back to Step 3.

Don’t worry! This is a very normal part of the VA claim process.

This step typically takes around 7-14 business days.

STEP #5: VA Preparation for Decision Phase (Preparation for Decision)

Preparation for Decision

In Step 5 of the VA claim process, your entire VA disability claim file gets sent to the RVSR.

The RVSR will review your entire claim application, medical records, supporting documents, personal statements, buddy letters, any other supporting information, and C&P exam results to make a decision on your VA disability claim.

The RVSR then recommends a decision and begins the process of preparing the necessary documents to detail the decision they have made.

This step normally takes 7-14 business days.

STEP #6: Pending Decision Approval Phase (Pending Decision Approval)

Pending Decision Approval

In Step 6, the RVSR’s decision recommendation documents are reviewed, and a final award approval on your claim is made.

Usually sent to a second tier reviewing authority for final approval.

This step typically takes 7-14 business days.

Step #7: Preparation for Notification Phase (Preparation for Notification)

Preparation for Notification

Your VA Disability Claim decision packet, in its entirety, is now prepared to be mailed to you.

This step usually takes around 7-14 business days.

Step #8: Decision Notification Sent Phase (Decision Notification Sent)

The final step of the VA claim process is where the VA will send you a packet by U.S. mail that includes details of the decision on your claim.

Decision Notification Sent

You should receive this in 7 to 10 business days.

You can always call 1-800-827-1000 and ask to speak to a VA representative about your VA disability claim status.

About the Author

Brian Reese
Brian Reese

Brian Reese is a VA disability claim expert.

He is also an Air Force service-disabled veteran, and his personal frustration with the VA disability process led him to found VA Claims Insider in 2016, which provides veterans with expert resources for successfully submitting winning VA disability claims.

He is also the CEO of Military Disability Made Easy. 

His eBook, “The 9 Secret Strategies for Winning Your VA Disability Claim,” has been downloaded more than 250,000 times in the past three years and is the #1 rated free VA disability claims guide for veterans.

Brian is a former active duty Air Force officer with extensive experience leading hundreds of individuals and multi-functional teams in challenging international environments, including a combat tour to Afghanistan in 2011.

Brian is a Distinguished Graduate of Management from the United States Air Force Academy and holds an MBA from Oklahoma State University’s Spears School of Business, where he was a National Honor Scholar (Top 1% of Graduate School class).

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VA Claims Insider, LLC is NOT an accredited agent, VSO, attorney, or entity recognized by the Department of Veterans Affairs (VA) and is not affiliated with the VA in any way. VA Claims Insider, LLC does NOT assist veterans with the preparation, presentation, and prosecution of VA disability claims for VA benefits. Veterans shall prepare and file their own claim or work with an accredited representative, many of which offer services for FREE. Veterans may search for and appoint an accredited VSO by clicking HERE. Veterans may also search and find Accredited Attorneys and Claims Agents by clicking HERE. By using this website or VA Claims Insider, LLC’s Mastery or Elite program, you acknowledge that there are completely FREE services available to assist veterans with VA disability claims for VA benefits. Veterans always have the option to utilize the free services provided by entities such as National Service Organizations (e.g., DAV, VFW, AMVETS, American Legion, among many others), Service Organizations, State Sponsored Veteran Service Officers, and/or the paid services of VA accredited agents or attorneys. Utilization of VA Claims Insider, LLC’s website or services is NOT required to submit a claim for VA disability benefits, and you may achieve a positive VA disability claim outcome with these other free or paid organizations. Information listed on this website, including but not limited to, success percentages, disability rating increases, and processing timelines are averages and not specific to any one claim. VA Claims Insider, LLC MAKES NO GUARANTEE OF RESULTS BY USING THIS WEBSITE OR OUR SERVICES, AND YOUR INDIVIDUAL RESULTS MAY VARY. Under no circumstances does VA Claims Insider, LLC, provide medical or legal advice. This website is solely for marketing purposes and contains no medical or legal advice. The VA Claims Insider® name and logo are registered trademarks of VA Claims Insider, LLC.